Shipping Policy

At BirdLily, we take pride in being a small business that values excellence in customer service. To ensure the best shipping experience, we collaborate with multiple courier partners based on various factors such as product size, shipping location, and other parameters. Some of our esteemed partners include Delhivery, Blue Dart, Xpressbees, Ecom Express, DHL, and more. Rest assured, every order undergoes meticulous packaging and thorough inspection before dispatch.

For our customers within India, we offer two shipping options. Standard Free Shipping is available for all products, while Express Paid Shipping provides a faster delivery service. Orders placed after 12 pm are dispatched the next working day and typically reach their destination within 7 to 14 working days, depending on the product type. For more specific delivery timelines, please refer to the details mentioned on each product page.

Please note that in certain cases, Standard Shipping may experience delays due to unforeseen circumstances like lockdowns, heavy rains, city-related restrictions, or acts of nature. In such situations, we will promptly notify you via email or phone to keep you informed.

For our international customers, we are in the process of streamlining the ordering process. To place an international order, please reach out to us at info@birdlily.com, and our dedicated team will assist you.

We understand that you may have questions or need assistance in selecting the perfect handbag. Feel free to contact us via email or WhatsApp at +91 9871616132. We are more than happy to share product reviews, photographs, and offer personalized guidance to help you make the right choice.

For any other inquiries or concerns, don't hesitate to reach out to us at info@birdlily.com. Your satisfaction is our priority, and we are committed to providing a delightful shopping experience for all our customers.